Barcelo Maya Tropical, Xpu Ha

I had my first experience at an all-inclusive resort in Mexico, and it was mostly positive! The resort was stunning, the staff were incredibly kind, and the service was top-notch. However, there were some hiccups with dining reservations when traveling with a larger group, which was a bit frustrating. Overall, I'd say it's a lovely place to unwind, but some aspects could use improvement.

We had a great vacation at this resort, enjoying spacious and clean rooms with ocean views from our little balcony. The service from the cleaning staff was fantastic, but we found the dining options to be uneven, especially for lunch. The large pool was a highlight, but the entertainment could use some improvement. Overall, it was a lovely place to stay, though there were some service hiccups that affected our experience.

I had a pleasant stay at this resort which offers clean surroundings and various amenities for a good experience. The beach area was enjoyable with lovely views, although the dining, especially at peak times, lacked efficient service. While the resort is ideal for families looking for relaxation, some aspects such as entertainment options and pricing for services could be improved.

I recently stayed at the Barcelo Maya Tropical and had an amazing time with my family. The beach was absolutely stunning and the staff were really attentive, especially in the restaurants. I did have a few issues with the room and the ice cream machines not being available until noon. Overall, it was a fantastic trip, but some improvements could definitely be made in service timing and room safety for young children.

The resort offered a beautiful beach and excellent kids' pools, making it a great choice for families. However, it was overcrowded, and dinner reservations were a hassle, with limited options. Service needs improvement, especially in guest assistance. While the facilities were decent, they could use better maintenance and organization, especially considering the high price point.